Client certificate registration

Warning We've recently moved to a private digital certificate authority and you'll need to install 2 certificates the first time you use this service. The new certificate authority can be installed by using the ‘Install CA’ option on the Digital ID Center website and must be installed before following the instructions below. Contact our Support team if you're not sure whether this has been done.

Registration

Registering for and installing a digital certificate is a four step process.

Enrol Back to top

  1. Go to the URL: Digital ID Center website
  2. Enter your:
    • Requester email address (This will be the email that the confirmation and approval is sent to)
    • LA Code (please use your DETR district code - a letter followed by four numbers. This is available from the Support team if necessary)
    • Common Name (local authority name)
    • Email address (a different email can be specified here but any certificate correspondence will be sent to the Requester email address)
    • Contact telephone number
    • Comments (this is an optional field)
  3. Click 'Submit'
  4. The applicant will receive a confirmation email

Receive Back to top

  1. Once approved the applicant receives an email advising of certificate approval and a download link for the certificate.
  2. The applicant follows the link in the email and then clicks 'Next'...
  3. The applicant is then provided with the password for the certificate file which they can copy to their clipboard
  4. Clicking the download button causes the certificate to be downloaded and it can then be installed as required using the previously supplied password. Please make sure you tick the import option 'mark this key as exportable' under import options, if you need to build a pfx file later on.

Install Back to top

  1. Depending on your software, the certificate may still need to be exported and copied to your file system.
  2. Please check with your software supplier's instructions to complete the installation process.
  3. When your digital certificate is fully installed it needs to be activated before it can be used.

Activate Back to top

  1. When you have fully installed your certificate, please contact our Support team to set up a message queue (if necessary) and activate your certificate.
  2. Please note that all new certificates need to be activated - including renewals.

Support

For further support, please contact the EIS Support team.